/ Terms & Conditions

Negatives, Transparencies & Digital media are the property of Eyewitness Photo Agency Ltd.

Sizes - All size are in inches and are approximate subject to trimming at our discretion.

Image Size - All images are presented in the following format: 6x8in & 8x10in (with white border).

Colour - Colour photography is undertaken within the technical limitation of the process. We shall undertake to produce a good skin tone.Subsequently other colours may not reproduce accurately.

Copyright - The copyright of all photographs are owned by Eyewitness Photo Agency Ltd. Any photograph may be reproduced by Eyewitness Photo Agency Ltd for publication, exhibition, display, competition or other promotional purposes. You may not copy, scan, or digitally reproduce any of our photographs.

Dyes - Because dyes used in photographic materials, like any other dyes, may change in time, prints are not warranted against any change in colour.

Complaints - In the event of any complaint, all work subject to complaint must be returned within three days together with appropiate invoice.

Delivery - Whilst delivery times will be adhered to wherever possible, they do not constitute part of the contract.

Liability - Our liability for loss or damage is limited to re-photographing, or refunding any monies paid.

Cancellation - We will charge 50% of our quoted shooting rate for assignments cancelled one week before assignment. If cancelled within three days of the assignment, the total fee will be payable.

Delivery - After the order has been received, the photo's are despatched within 48 hours. Normally, you will receive your photo's within 5 working days. Please note, during the Christmas period, delivery of photos can take up to 3 weeks.

Returns Policy - If your photo's are badly damaged in transit we will produce new ones and despatch them to you once the damaged ones are returned to us.